Get in Touch With Us
If you have a question about anything on myndmap.uk, want to flag something that needs correcting, or simply want to tell us what you think of our coverage of non GamStop casinos, this is the page to use. Below is how to reach us, what we can help with, and what we cannot.
How to Reach the Editorial Team
The best way to contact us is by email. Write to [email protected] and a member of the team will read your message personally. We aim to respond within a few working days, though this can take longer during busier periods.
To help us answer quickly, tell us clearly what your message is about in the first line — for example, whether it's a factual correction, a general question, or feedback on one of our guides such as our roundup of the best non GamStop casinos. This lets us route it to the right person straight away rather than going back and forth over what you need.
What We Can Help You With
- Content questions — If a review, a bonus explainer, or a section on payments, withdrawals or wagering requirements is unclear, ask us and we will do our best to clarify it or update the page.
- Corrections — Casino terms, licensing details and bonus offers change often. If you have found something on the site that looks out of date — a bonus term, a payment method, a rating — tell us and we will look into it and correct it where confirmed.
- Feedback on our reviews — We cover a specific, ranked set of operators, including names like Betmica, Kikibet and Betninja. If you have used one of the sites we write about and want to share your own experience, we are genuinely interested to hear it, though we cannot publish unverified customer disputes as fact.
- General enquiries about non GamStop casinos — If you are trying to understand how something works — say, KYC checks, currency conversion on a GBP account, or how wagering requirements are calculated — send us your question. We may also point you to an existing guide that already covers it.
What This Page Is Not For
We are not a casino operator, and we do not process deposits, withdrawals, account verification or bonus claims. If you have an issue with a specific casino — a delayed withdrawal, a disputed bonus, or an account query — that has to be raised directly with the casino's own support team, since only they hold your account details and can act on them.
Similarly, we are not a support service. If gambling has become a problem for you or someone you know, please contact GamCare or the National Gambling Helpline for confidential advice, or consider registering with GAMSTOP if you want to restrict access to UK-licensed gambling sites. These organisations are equipped to help in ways a review site is not, and we would rather point you towards them directly than have that message sit in an inbox.
A Note on Editorial Independence
Non Gamstop Casinos may earn commission when readers click through to some of the casinos we cover. This does not influence how we rank or describe any operator, and messages sent through this page are read by editorial staff, not by any casino or advertiser. If you contact us about a specific site's bonus terms, wagering requirements or withdrawal limits, we will check what we can verify and correct our own content accordingly — we cannot resolve account-level disputes on a reader's behalf.
Before You Write In
A few quick checks can save you time:
- If your question is about which casinos are covered here and why, our best non GamStop casinos guide explains the current top-ranked options and how they compare.
- If it's an account-specific issue — a stuck withdrawal, a rejected bonus, an identity verification request — contact the casino's own customer support first, since they are the only party who can act on it.
- If it's a wellbeing concern, GamCare and GAMSTOP are better placed to help than we are, and we would encourage you to reach out to them directly.
For everything else — questions, corrections, feedback or a general enquiry — email us and a real person will get back to you.